Hero Guest

MexicoFoodtech

Hero Guest is a Mexican startup that provides a mobile-first platform for training, supervising, and measuring customer satisfaction in the hospitality and retail sectors. The platform enables businesses to train staff in an agile and engaging way, issue official certifications (DC-3) recognized by Mexico's Ministry of Labor, and remotely monitor and standardize operations. It also includes tools to collect customer feedback and improve service experiences. The company serves restaurants, hotels, and retail chains, and has raised a $2.3M pre-Series A round from investors including Grupo MVS and Variv Capital.

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