Huggy
BrazilSaaSFounded 2016
Huggy is a SaaS company that provides a customer communication and engagement platform, solving the problem of fragmented customer interactions across multiple channels. Its product suite includes chatbots, omnichannel inbox, marketing automation (Flow), and analytics tools, enabling businesses to manage conversations via WhatsApp, Facebook Messenger, Instagram, Telegram, email, SMS, and voice from a single interface. The company serves marketing, sales, support, and customer success teams, operating primarily in Latin America with a presence in Brazil and other Portuguese- and Spanish-speaking markets. Huggy offers a freemium model with paid plans and has a partner program, though specific traction metrics like user numbers or revenue are not provided in the evidence.